Management Information & Reporting
The application fuses all the data stored within the various dimensions of the application and transposes it into management information, in the form of both text and graphical formats including graphs, grids, lists and maps, which allows the user to build managerial reports.​​
Real-Time Dashboards
It empowers users with live, customisable dashboards that provide a real-time view of operational activity across sites. These dashboards feature dynamic visual panels, graphs and heatmaps that draw from core data sources — including occurrences, job cards, asset conditions and checklist compliance — enabling supervisors and control room operators to make swift, informed decisions.
Dashboards are fully user-defined and serve as powerful visualisation tools for monitoring, planning and strategic decision-making. Users can explore management information from multiple perspectives, analyse patterns and evaluate operational performance effectively. CiiMS Ops also simplifies the creation of graphs and reports directly from the database, allowing data to be consolidated into structured, actionable reports that support oversight, compliance and continuous improvement.
Residential estates continue to grow in popularity as they offer a unique combination of safety, privacy, and lifestyle benefits. The core priorities for estate management are ensuring the safety of residents and maintaining the quality of facilities and the environment within the estate’s control.
Effective estate management requires a holistic approach — one that considers every operational variable and unifies them within a centralised management platform. This enables a dynamic and proactive approach to maintaining security, efficiency, and overall estate wellbeing.
To uphold both the security and quality standards of an estate, several key objectives must be managed, including:
- Physical Security Management – including security technologies and incident/occurrence reporting.
- Security Service Provider Oversight – encompassing alarm monitoring, service level agreement (SLA)
management, guarding operations, compliance reporting, and non-conformance resolution. - Estate By-Law Administration – covering speed regulation, estate-specific policies, noise control, and building compliance.
- Resident Access & Egress Control – ensuring secure and efficient movement for residents.
- Visitor Management – with seamless integration into visitor management system (VMS) platforms.
- Contractor Management – oversight of third-party access and performance.
- Maintenance Reporting & Management – tracking and resolving issues such as streetlight faults, potholes, and landscaping needs.
The various modules within the web application provide a centralized platform that allows estates to manage all of these objectives — and more — with efficiency and precision. Its high configurability ensures that each estate can tailor the system to align with its unique operational needs and distinctive “Estate DNA.